REVIDENCE - TERMS & CONDITIONS

1. Introduction

1.1 These Terms & Conditions (“Terms”) govern your use of the online platform “REVIDENCE,” owned and operated by Revidence, LDA., with its head office in Alameda dos Oceanos 41 21º 2E Parque das Nações, 1990 - 207 Lisbon, Portugal, (“we,” “us,” or “our”).

REVIDENCE is a multi-jurisdictional intellectual property marketplace where clients (“Clients”) can issue Requests for Proposals (“RFPs”) and service providers (“Providers”) can respond with proposals.

1.2 By accessing or using REVIDENCE.com (the “Website” or the “Platform”), you agree to be bound by these Terms, our Privacy Notice, and any additional guidelines or policies referenced herein. If you do not accept all of these Terms, you must not use REVIDENCE.

1.3 We reserve the right to modify these terms and conditions at any time. Upon the publication of the revised terms on the website, we will update the “Last Updated” date at the top of this page. Users shall be notified of amendments to these Terms and Conditions by email. Except where a longer period is required by law, such amendments shall enter into force no earlier than fifteen (15) days from the date of notification. We encourage users to review the modified terms. Continued use of the website following the publication of the revised terms constitutes acceptance of and agreement to the changes. If the user does not agree with the amendments to the terms and conditions, they must immediately cease using the website.

1.4 These Terms are written in English and governed by the laws of Portugal. If you are operating as a consumer in the European Union (EU), mandatory consumer protection rules of your home country may also apply.

2. Definitions

For clarity and ease of reference, certain terms used throughout these Terms & Conditions are defined below. These defined terms (often capitalized) have specific meanings that apply wherever they appear, unless the context clearly indicates otherwise.

Account: The user account you create to access REVIDENCE.

Client: An individual or entity that posts an RFP seeking intellectual property or related services from Providers.

Provider: An individual or entity that responds to RFPs on REVIDENCE to offer IP or related professional services.

RFP: A Request for Proposal, posted by a Client through REVIDENCE, to which Providers may submit proposals or bids.

User/You: Either a Client or Provider, or any other visitor who accesses REVIDENCE.

Platform Fee: The fee REVIDENCE charges for facilitating a successful connection between Clients and Providers, as indicated in these Terms or in separate fee schedules.

GDPR: Regulation (EU) 2016/679 (General Data Protection Regulation).

Day: Refers to a continuous period of twenty-four (24) hours, beginning at midnight and ending at 11:59 p.m. on the same calendar day, unless otherwise specified in these Terms and Conditions.

Deadline: Means the final date or time by which a specific task or obligation must be completed or fulfilled, as set forth in these Terms and Conditions or agreed upon by the relevant parties.

Revidence: Refers to the multi-jurisdictional Intellectual Property marketplace and platform operated by REVIDENCE. Lda., accessible at revidence.com, through which Clients may post Requests for Proposals (RFPs) and Providers may submit proposals, subject to the Terms and Conditions.

Terms and Conditions: Denotes this document, including any schedules, policies, or attachments referenced herein, which collectively establish the rules and obligations governing the use of the Website, the rights of users, and the limits of liability for all parties involved.

Website: Means the online site (including any subdomains or mobile applications) operated and maintained by REVIDENCE. Lda., under the name Revidence, through which Users can access the marketplace features described in these Terms and Conditions.

3. Eligibility & Account Registration

You must be at least 18 years old (or the age of majority in your jurisdiction) to use REVIDENCE.

3.1 By registering an Account, you represent that you have the authority to bind yourself or, if relevant, your organization to these Terms.

3.3 To access certain features, including posting an RFP or submitting proposals, you must register for an Account.

You agree to provide truthful, accurate, and current information during registration and maintain such information up to date.

Each User may maintain only one primary Account.

Legal entities may establish multiple user Accounts under a single organizational profile; however, multiple separate organizational profiles shall not be permitted without the prior written approval of Revidence.

This measure ensures consistency in billing and the application of the Platform Fee.

You are solely responsible for maintaining the confidentiality of your login credentials (username and password) and for all activities that occur under your account, whether or not authorized by you.

You agree to use secure passwords, keep your credentials confidential, and take all necessary precautions to prevent unauthorized access.

If you become aware of or suspect any unauthorized use of your account, login credentials, or any other breach of security, you must notify us immediately by emailing security@revidence.com] (or another dedicated address).

Failure to notify us promptly may limit the assistance or remedies we can offer.

We are not liable for any loss or damage arising from unauthorized use of your account or login credentials unless such unauthorized use is directly attributable to our own breach of security obligations or negligence.

You bear full responsibility for any activities conducted through your account until you have notified us of the breach and we have had a reasonable opportunity to take corrective action.

We reserve the right to suspend, restrict, or terminate your account without prior notice if we reasonably believe it is being used in a manner that violates these Terms, infringes upon any laws or third-party rights, or presents a security risk.

4. Description of the REVIDENCE Marketplace

REVIDENCE is a neutral online venue connecting Clients seeking IP-related or services with Providers.

Clients can post RFPs for a specific set of intellectual property or software-related needs. Providers can submit proposals or bids.

4.3 Clients have the option to invite external service providers who are not yet registered on REVIDENCE. Those external providers may join by creating a new Account before responding to an RFP.

4.4 We do not guarantee that a Client will select a Provider’s proposal or that any given proposal will result in a final agreement or the desired outcome. All negotiations and eventual contracts are strictly between Client and Provider.

4.5 Revidence does not intermediate, supervise, or guarantee payments between Clients and Providers. The Platform’s role is limited to charging its own service fee according to clause 7.

5. User Obligations & Acceptable Use

5.1 You agree to use REVIDENCE in compliance with all applicable laws, rules, and regulations, including but not limited to intellectual property laws, data protection laws (including GDPR), anti-bribery laws, and professional regulations where applicable.

5.2 You are solely responsible for the accuracy, completeness, and legality of any information (including RFPs, proposals, and other data) you post or transmit on REVIDENCE.

5.3 You represent that you own or have the necessary rights to all content you upload, and that such content does not infringe or violate any third-party rights.

5.4 You will not post or share content that:

• is false, misleading, or deceptive;
• infringes any third-party rights (including copyrights, trademarks, trade secrets, or other intellectual property rights);
• is defamatory, obscene, hateful, discriminatory, or otherwise objectionable;
• violates any confidentiality, fiduciary, or contractual obligations;

You will not engage in fraudulent or unethical practices, including misrepresentation of qualifications or capabilities.

6. Intellectual Property Rights

6.1 All trademarks, logos, designs, layout, text, images, and other materials on REVIDENCE (collectively, “Platform IP”) are owned or licensed by us. Except as expressly authorized, you may not copy, reproduce, distribute, or create derivative works from Platform IP without our prior written consent.

By submitting or posting content to REVIDENCE (e.g. RFP details, proposals, documents), you grant us a worldwide, royalty-free, non-exclusive license to use, copy, modify, distribute, and display such content to operate and promote the Platform.

This license ends when you remove your content or terminate your Account, except to the extent your content has been shared with other Users who have not deleted it or where it may be retained for legal or compliance reasons.

If you upload or otherwise provide your company name, logo, or other branding materials (“Branding”) for inclusion in your profile or related content on REVIDENCE, you specifically grant us a non-exclusive, worldwide license to display your Branding:

• On your user or company profile page(s);
• In direct association with any RFPs, proposals, or materials you post;
• In Platform-related marketing or promotional materials that identify you as a user of REVIDENCE.

This license automatically ends when you remove your content or terminate your Account, except to the extent:

• Your content, including Branding, has been shared with other Users who have not deleted it;
• It must be retained for legal or regulatory compliance purposes; or
• It appears in archived or backup copies for a reasonable period.

This clause does not transfer ownership of any copyright or trademark to us. You retain all ownership rights to your content and Branding, subject only to the limited licenses granted herein.

You may request removal of your Branding or other content at any time, and we will endeavor to remove it promptly, provided no legal or contractual requirement compels us to retain it.

7. Fees & Payment

7.1 Platform Fee

The Platform Fee shall be calculated as a percentage of the project value, constituting a success fee. The current Platform Fee applicable to each Provider is displayed in the billing profile section of the Provider’s organizational account. Revidence reserves the right to adjust fee rates at its discretion, with notice of any change provided at least fifteen (15) days in advance via email.

In circumstances where hourly rates or ranged pricing are declared, the Platform Fee may be applied to the maximum declared value of the case.

The obligation to pay the Platform Fee shall rest exclusively with the Provider. Clients shall not be liable to Revidence for such fee.

In the event of non-payment within the thirty (30) day term, Revidence reserves the right to remove the Provider from the Platform. Late penalty fees of up to one percent (1%) per day of the total due amount may be applied, without prejudice to Revidence’s right to pursue legal action to recover outstanding amounts.

Invoices for the Platform Fee are issued automatically by Revidence.

Clients and Providers shall remain responsible for managing their own invoices and payment records outside the Platform.

Proof of payment to Providers is not required in order to access features of the Platform.

Revidence does not currently provide an escrow system.

Revidence does not monitor or otherwise track external payments between Clients and Providers. The Platform does not provide functionality for confirming such payments. Its primary function is case management and the administration of the Platform Fee.

7.2 Payment Terms

The Platform Fee shall become due and payable upon the award of a case, meaning the moment when a Client formally selects a Provider through the Platform.

Revidence shall issue an invoice at such time, and the Provider shall settle payment within thirty (30) days.

All fees owed to REVIDENCE must be paid promptly.

Failure to pay the Platform Fee when due may result in suspension or termination of your Account, at our sole discretion.

7.3 Taxes

You are responsible for any taxes (such as VAT or sales tax) that may apply to your use of REVIDENCE or to transactions you enter into via REVIDENCE.

7.4 Payment Methods

Platform Fees may be discharged by credit card through the billing portal. Wire transfers may be accepted for selected Clients subject to prior written approval by Revidence. Other payment methods, including PayPal, are not currently supported.

7.5 Refund Policy of the Platform Fee

In the event that a case is cancelled due to conflict checks, Revidence shall issue an automatic refund. In all other circumstances, disputes regarding refunds shall be addressed through a thirty (30) day resolution process, following which Revidence shall determine, in its sole discretion, whether a refund of the Platform Fee is warranted. Users may cancel requests without penalty provided that no proposal has yet been accepted.

7.6 Disputes and Cancellations

Disputes relating to refunds shall follow a thirty (30) day resolution process structured as follows: one (1) week for the claimant to submit a complete case; two (2) weeks for the respondent to reply; and a final decision issued before the thirtieth (30th) day. Such decision shall be final and not subject to appeal.

8. Disclaimers & Limitations of Liability

Although REVIDENCE focuses on connecting Users with providers of legal, IP, and software-related services, we are not a law firm and do not provide legal advice. No attorney-client relationship is formed between REVIDENCE and any User.

REVIDENCE is provided on an “as is” and “as available” basis. We make no warranties as to the accuracy, reliability, completeness, or suitability of the Platform or any User-generated content.

8.3 To the maximum extent permitted by law, we shall not be liable for any direct, indirect, special, incidental, consequential, or punitive damages, nor for loss of profits, business interruption, or loss of data, arising out of or in connection with these Terms or your use of REVIDENCE.

8.4 In jurisdictions that do not allow disclaimers or limitations of liability for all types of damages, we limit our liability to the fullest extent permissible by law.

8.5 All contracts or agreements for services are formed exclusively between the Client and the Provider. REVIDENCE merely facilitates introductions. We do not supervise, direct, or control Providers or their services. We are not responsible for the quality, legality, timeliness, or accuracy of the services rendered by Providers.

9. Data Protection & Privacy

Revidence processes personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).

Revidence collects and processes limited categories of personal data strictly for the purposes necessary to operate, secure, and improve the Platform. Personal data is shared only with service providers essential to the operation of the Platform, or where required by law.

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, or misuse.

Where personal data is transferred outside the European Economic Area, Revidence ensures that such transfers are subject to appropriate safeguards in accordance with applicable law.

Where users process personal data of other users independently of the Platform’s core features, they act as independent data controllers and are solely responsible for compliance with applicable data protection laws. Revidence disclaims liability for such independent processing.

Further information regarding data processing activities, security measures, international transfers, and data subject rights is set out in the Privacy Policy, which forms an integral part of these Terms.

Users may exercise their data protection rights by contacting security@revidence.com, in accordance with the Privacy Policy.

10. Cookies and Tracking Technologies

Revidence uses cookies and similar technologies solely to enhance user experience, analytics, and security. Users may accept or manage cookie preferences directly through the Platform. You may consult our cookies policy here.

11. Termination

11.1 You may terminate your Account at any time by providing written notice to us or via your Account settings. Upon termination, your profile and content may be removed, though we reserve the right to retain certain data for record-keeping as required by law or these Terms.

11.2 We may suspend or terminate your Account if you materially breach these Terms, violate applicable law, or otherwise create risk or possible legal exposure for us or others. Persistent non-payment may result in the initiation of legal action to recover outstanding amounts.

11.3 Upon termination of your Account, your access to the Platform will cease. Any sections of these Terms that by their nature should survive termination will remain in effect.

11.4 Termination of an Account may affect ongoing cases. Any disputes or cancellations shall be addressed pursuant to the refund and dispute provisions set forth in these Terms. Clients may be required to select alternative Providers to continue their projects.

12. Dispute Resolution

12.1 In the event of any dispute arising from or relating to these Terms, the parties shall first attempt to resolve it informally by contacting each other.

12.2 If no resolution is found through good-faith negotiations, the parties may agree to seek mediation or arbitration in Portugal. Nothing in this clause prevents either party from seeking injunctive relief in a court of competent jurisdiction.

12.3 These Terms are governed by the laws of Portugal. Any dispute not resolved through alternative dispute resolution shall be subject to the exclusive jurisdiction of the courts of Portugal except where consumer law mandates otherwise.

13. General

13.1 These Terms (together with our Privacy Notice and any referenced policies) constitute the entire agreement between you and us concerning REVIDENCE, superseding prior agreements or understandings.

13.2 Our failure to enforce any provision shall not constitute a waiver of that provision or of any other provision.

13.3 If any part of these Terms is held invalid or unenforceable, the remainder shall remain in full force.

13.4 You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights or obligations at our sole discretion.

13.5 By using REVIDENCE, you consent to receive electronic communications from us. You agree that any notices, agreements, or other communications we send electronically satisfy any legal requirements that such communications be in writing.

13.6 As of the date hereof, no mobile application is available. Should a mobile application be launched in the future, these Terms and Conditions shall apply equally. Exclusive mobile-only functionalities have not yet been defined; any initial version of the application will replicate the core features of the web-based Platform.

13.7 Where Revidence acts as a data processor on behalf of a user, the Data Processing Addendum forms an integral part of the agreement.

14. Information Security Policy

14.1 The purpose of this Information Security Policy is to safeguard Revidence’s digital assets, client data, and systems from internal and external threats. This Policy establishes guidelines to ensure the confidentiality, integrity, and availability of all data processed or managed by Revidence.

14.2 This Policy applies to all Revidence employees, contractors, systems, and services, including infrastructure hosted on Linode (Akamai) in Frankfurt, Germany, and authentication services provided by Firebase (Google).

14.3 Roles and Responsibilities

• Leadership Team: Responsible for overseeing compliance with this Policy and ensuring adequate resources are allocated to information security.
• All Personnel: Required to follow security guidelines and promptly report any incidents or suspected breaches.
• IT & DevOps Team: Charged with implementing, maintaining, and auditing technical security controls in line with this Policy.

14.4 Revidence maintains a layered security model that includes, without limitation:

• SSL/TLS encryption for all inbound and outbound communications;
• AES-256 encryption for data at rest;
• Role-based access control (RBAC) to restrict system access;
• Two-factor authentication (2FA) for administrative access;
• Daily automated backups securely stored within the European Union;
• Continuous monitoring of infrastructure and logs to detect and mitigate threats.

14.5 Revidence has an Incident Response Plan designed to:

• Identify and contain incidents;
• Notify affected Users and relevant authorities where legally required;
• Restore services and data from clean backups;
• Conduct root cause analysis and implement preventive measures.

14.6 All employees and contractors undergo mandatory information security training upon onboarding and annually thereafter. Training includes, but is not limited to:

• Phishing awareness and prevention;
• Secure password and credential management;
• Data classification and handling procedures.

14.7 This Policy shall be reviewed at least annually, or sooner if material changes occur in infrastructure, technology, or applicable legal and regulatory requirements.

14.8 For security-related inquiries, concerns, or to request a copy of the Incident Response Plan, Users may contact:
Email: security@revidence.com

14.9 Information regarding the protection of personal data and data subject rights is set out in the Privacy Policy.

15. Contact Us

If you have any questions regarding these Terms or wish to report any violations, please contact us at:
Revidence, LDA., with its head office in Alameda dos Oceanos 41 21º 2E Parque das Nações, 1990 - 207 Lisbon, Portugal

Email: help@revidence.com